GetTransfer Reviews

GetTransfer has an overall rating of 4.8 based on 28 reviews. Customer feedback on GetTransfer is mixed: GetTransfer reviewers highlight positive aspects like affordable pricing, easy booking process, reliable drivers, good customer service, which strongly appeal to travelers seeking convenient transportation solutions. However, GetTransfer is often criticized for its occasional delays, limited vehicle options, inconsistent driver quality, customer support response time.

4.8/5.0

28 reviews

5 Stars

19

4 Stars

5

3 Stars

0

2 Stars

0

1 Star

0

All GetTransfer Reviews (28)
FedericoBryant
June 01, 2026
"Payment went through easy"
I paid for my ride on gettransfer.com and everything went through fine. No strange extra charges the receipt came fast and my booking showed up right away. Happy with how easy it was.
Irving-mason
May 19, 2026
"Quick Help, Problem Solved"
They got back to me really quickly and were able to fix my issue without much hassle. Has anyone else had the same problem before?
Allen_hebb83
April 30, 2026
"Clean car, decent ride"
I was kind of in a rush, but the car was clean and the seat was comfortable enough for the trip. Nothing fancy, but it did the job.
hello_mack674
April 30, 2026
"Finally, a transfer with enough space"
We booked through gettransfer.com because we had 3 huge suitcases plus hand luggage, and I really didn’t want to deal with the hassle of cramming everything into a tiny car. The driver actually showed up with the van we requested, which was a relief because I’m not exactly patient after a flight. Everything fit easily, he helped load the bags, and we were out of the airport without any stress. Really happy with how it went.
StaceySanchez
April 26, 2026
"Refund actually came through, which surprised me"
I had to cancel my ride, and I’ll be honest, I was already bracing myself for some weird back-and-forth or a refund that would magically get “delayed.” Maybe I’m just suspicious with these things, but I didn’t expect it to be simple.

Support got back to me with a clear explanation of what was happening, without burying me in a bunch of confusing policy talk. I still kept checking because I wasn’t totally convinced at first, but at least their message made sense.

The refund did take a little while, but it eventually showed up, so I can’t really complain. Overall, they handled the cancellation better than I expected, and I came away feeling like it was fair enough.
Nettie.johnson
April 26, 2026
"Changing plans was surprisingly easy"
I had to switch my pickup time and add another stop kind of last minute, and I thought it might turn into a whole thing. But gettransfer handled it fine. The driver had the updated details already, so when we met there wasn’t any confusion or drama or anything. Our plans were a bit all over the place that day, so it really helped. Yeah, I’d use them again.
amy_Lyons97
April 16, 2026
"Driver found the pickup spot perfectly!!!"
The pickup pin was spot on, and my driver came right to the exact spot!!! No waiting around or trying to explain where I was, which was super nice!!!
jacquelinefranklin1841
April 16, 2026
"Got there faster than I expected"
This was a smooth ride. The driver picked a smart route, avoided the traffic, and got me there quicker than I thought. No strange detours or anything, just straight to the point. Low-key loved that.
Samuel.price
April 06, 2026
"Pretty easy to figure out"
I used gettransfer.com to make a booking and, it was easy overall. The site worked fine on my phone, which was nice, and it only took me a little bit to look through the different offers. I mean, it was all clear enough and I didn’t really have any issues. The only thing is, like, I kind of wish some of the driver details were shown a bit earlier, but other than that, it was a smooth experience
andre_Mulford92
April 03, 2026
"Everything was taken care of"
After a long flight I was just hoping things would be easy, and they were because I had asked for a child seat and an extra stop on the way and the driver already knew about both without me having to explain it all again, the car was clean, the ride was smooth, and it was just a really stress-free experience.
ARNOLD
March 27, 2026
"Really appreciated the smooth meet and greet"
The driver was already waiting for me with a sign showing my name, which made everything really easy. He also helped with my bags, which I was grateful for after the trip. There was a short wait for parking, but nothing major. Overall, it all went smoothly and I appreciated the hassle-free service
mike1992
March 18, 2026
"Safe ride with just a short wait"
I used Gettransfer from the airport with my family, and overall it was a really good experience. The driver was calm, didn’t speed or rush, and the car felt safe. The seat belts all worked, and the child seat we requested was already there, which was a big relief for me as a parent. We did have to wait about 10 minutes and message the driver first, so that was a little annoying, but nothing major. In the end, I felt safe and comfortable the whole way, and that mattered most to me. I’d give it 4 stars.
tracy.Bland
March 09, 2026
"Booking was really straightforward"
I used gettransfer.com to book a ride from the airport, it was very easy. I just entered my trip details, looked through the options, and picked the one that made sense. No confusing steps, no weird surprises, and the confirmation came through quickly. It’s just nice when a service does the basic decent thing and makes the process simple instead of wasting your time.
JohnGoodrich_37
March 06, 2026
"My booking stayed confirmed the whole…"
My booking stayed confirmed the whole time, and the driver showed up right on time. i was a little worried about risking a delay or losing time dealing with last-minute issues, but everything went smoothly. No stress at all, which made the trip feel so much easier.
Joseph-morrison
February 25, 2026
"Child seat was ready to go"
I booked a child seat and it was already there when we arrived, clean and ready to use. that was better than some other places where you... anyway, it was a nice little relief
elaine1974
February 19, 2026
"Great Driver"
The driver was very professional. Everything felt smooth. I had a good experience
SMITH
February 17, 2026
"App worked suspiciously well"
Booking was quick, the app didn’t freeze once, and the driver info popped up right away. Felt like they really want you to have zero excuses not to book again
corey.Thelen
January 24, 2026
"I booked a ride through gettransfer it…"
I booked a ride through gettransfer it was smooth. The driver showed up on time — actually a few minutes early, which I really appreciated because I hate waiting around. The trip itself was calm and stress-free, so no complaints there. That said, the car was fine but nothing special. I mean, it got the job done and was comfortable enough, but I also expected it to feel a bit nicer. So overall I’d say it was a good experience, even if I’m somehow both happy with it and a little underwhelmed. 4 stars feels fair.
darlenesweeney0789
January 12, 2026
"The car just felt right as soon..."
The car just felt right as soon as I got in. Super comfy, the ride was smooth, and I didn’t really have anything to complain about. It was one of those trips where you can just relax and not think twice.
DavidByford_69
December 29, 2025
"Really grateful it worked wherever I needed"
I’ve used gettransfer.com in a few different cities now, and I’m grateful it’s been so reliable. I was able to find a ride every time, even for airport trips a bit outside the city center. The coverage was better than I expected, and the whole process was easy overall.

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Is gettransfer.com a scam or a legit company?

NathanielBaker
April 11, 2020

“Scam!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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